Culb99 takes the privacy and security of every user's personal data seriously. This document transparently explains how we collect, use, and protect your information when you use the culb99 platform.
These are the key pillars that form the culb99 privacy policy — built to give you complete confidence.
All data transmitted between your device and culb99's servers is protected by SSL 256-bit encryption. Sensitive information such as passwords and banking details is never stored in plain text.
Culb99 does not sell, rent, or share your personal information with any third party for marketing purposes. Your data belongs to you and we fully respect your privacy.
Only culb99 staff with specific authorisation may access user data, and only for the stated purposes. All access is logged and regularly audited to ensure no misuse occurs.
Culb99's identity verification (KYC) process is conducted through secure, encrypted channels. Submitted documents are processed confidentially and are not retained longer than legally required.
Culb99 users may update, correct, or request deletion of their personal data at any time. We provide a straightforward and transparent process for all data-related requests.
The culb99 Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act (PDPA) and applicable international standards, ensuring users receive adequate legal protection.
As a culb99 user, you have the following rights over your personal data that we hold.
Request a copy of the personal data we hold about you.
Update or correct any inaccurate information.
Request data deletion when there is no longer a legal requirement to retain it.
Object to the processing of your data for direct marketing purposes.
Receive a copy of your data in a portable format.
Restrict the processing of your data under certain legitimate circumstances.
Culb99 only collects personal data that is strictly necessary to provide you with a high-quality service. We believe that responsible data collection is the foundation of trust between a platform and its users.
When you register an account, make a deposit, or contact our support team, you voluntarily provide the following information:
The culb99 platform also automatically collects technical information when you use our services:
Every piece of information we collect has a clear and legitimate purpose. culb99 processes your personal data for the following purposes:
| Processing Purposes | Types of Data Used | Legal Basis |
|---|---|---|
| Account registration & verification | Identity, contact, KYC | Contract performance |
| Processing deposits & withdrawals | Financial, identity | Contract performance |
| Fraud prevention & security | Technical, Financial, Usage | Legitimate interest |
| AML compliance & legal obligations | Identity, financial, KYC | Legal obligation |
| Customer Support | Contact, usage, account | Contract performance |
| Marketing & promotions (with consent) | Contact, game preferences | Consent |
| Platform analytics & improvements | Usage, technical | Legitimate interest |
Culb99 will not use your data for any purpose not stated above without obtaining your consent first. You may withdraw consent for marketing at any time through your account settings.
Culb99 takes a highly cautious approach to sharing user data. Our core principle is straightforward: we do not sell your personal data to anyone, under any circumstances.
However, there are limited situations where we need to share data with certain parties in order to deliver our services to you:
All third parties working with culb99 are bound by strict data protection agreements and are not permitted to use user data beyond the agreed scope.
Data security is not merely an add-on for culb99 — it is at the core of how we operate. We continuously invest in the latest security infrastructure to ensure your data is always protected.
Beyond technical measures, culb99 also enforces strict internal security policies. All staff who handle user data undergo comprehensive information security training, updated annually. Any security incidents are managed in accordance with established incident response procedures.
The culb99 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how users interact with our platform.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the culb99 platform.
Culb99 retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with applicable legal requirements. Different retention periods apply depending on the type of data:
Once the retention period expires, data will be securely deleted using industry-standard erasure methods, ensuring it cannot be recovered after deletion.
As a culb99 user, you hold strong rights over your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA). We fully respect these rights and have clear processes in place to help you exercise them.
To submit any request relating to your data rights, you may contact the culb99 Data Protection team via email or 24/7 live chat. We will respond to all requests within 30 business days from the date a complete request is received.
Please note that in certain circumstances we may not be able to fulfil your request in full — for example, where data retention is required to meet a legal obligation or to defend a legal claim. In such cases, we will inform you of the relevant reasons.
Culb99 is a platform that exclusively for adult users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Should we discover that a child's personal data has been collected unintentionally, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child has registered an account on culb99 are encouraged to contact us right away.
The culb99 platform may contain links to third-party websites or applications in certain contexts, such as payment provider sites or related gambling regulators. The culb99 Privacy Policy does not apply to those third-party platforms.
We encourage you to read the privacy policy of every third-party platform you visit. culb99 is not responsible for the privacy practices of any third-party websites or applications.
Culb99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the technology we use. All material changes will be communicated to users through:
Your continued use of the culb99 platform after any amendments take effect constitutes your acceptance of the updated policy. The latest version of this Privacy Policy is always available at culb99.vin/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, the culb99 Data Protection team is ready to assist you.
You can reach us via:
We are committed to responding to all privacy-related inquiries within 3 working days and resolve all formal requests within 30 working days.
Register a culb99 account with confidence — your privacy is fully protected by 256-bit SSL encryption and a transparent privacy policy.